Frequently Asked Questions
Everything you need to know about our ethically sourced Arkansas quartz crystals.
Where are your crystals sourced from?
All of our quartz crystal points are ethically hand-mined directly from the Ouachita Mountains in Arkansas, known globally for producing the highest quality clear quartz.
How do you ensure crystals aren't damaged during shipping?
We use professional-grade protective wrapping and double-boxing techniques to ensure your unique crystal points arrive in pristine condition, regardless of their size or fragility.
Are the crystals treated or enhanced?
No, we specialize in 100% natural, untreated Arkansas quartz. Our points are cleaned using organic solutions to remove iron staining, but they are never heat-treated or irradiated.
What is your return policy for home decor pieces?
We offer a 30-day satisfaction guarantee. If your crystal point doesn't perfectly complement your home space, you can return it for a full refund, provided it is in its original condition.
Do you offer wholesale pricing for interior designers?
Yes, we provide bulk discounts and wholesale accounts for interior designers and home stagers looking to incorporate large-scale quartz points into their projects.
How long does domestic shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days via USPS or UPS.